Customer Service at Big O
(South Jordan, UT, USA)
As you might expect, customer service depends a lot on who the current franchise manager is. Concerning the Big-0 in South Jordan, Utah, the service used to be great when Matt Conrad was the manager. He no longer is, and the service has taken a nosedive. Chris, the new manager, is sarcastic and demeaning. Big-O's quality and pricing seem good enough to me, so I'll probably just find another location. But if anyone in South Jordan, Utah, happens to read this, our local Big-O currently gets a big thumbs down from me.
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