Disappointing!

by Jill
(Utah)

I purchased 4 Hankook tires and before the year was out they needed to be replaced because they were so worn. I got 13,000 miles out of a tire that was rated for 70,000 miles! I worked through the company that I bought them, and we met with a Hankook rep, took pictures and addressed the concern and problem of faulty tires. I am not a teenage driver with attitude....In fact, I am 50 ish and drive decently. They offered a $100.00 credit on the replacement of those 4 tires! This was unacceptable! I called the company and sent an email with no response. This is such poor customer care and service! Disappointing! and I will NEVER buy Hankook tires again.

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