Poor service

After waiting over three hours for the one hour job to install 4 new tires I am very angry. Even talking to the owner of the Pahrump Big O store I got nowhere. All the staff refused to help or even discuss my concerns. All I got was snide comments. I watched more than 3 sets of customers cycle through the waiting room while I waited. They refused to asign help to the one guy working on my truck even though there was only 2 vehicles in the 6 bay shop and staff walking all over the place. When I arrived at 7:30 am I was told it would be one hour. This was my worst tire shop experience in my 50 years of driving. I can only advise anyone to avoid this place.